Novikart.com : Shipping and Return Policy

It usually takes 3 to 6 business days to deliver consignments across India depending on the geographical location and conditions. Kindly note that delivery may take longer time in case of remote areas where Courier Service is not available.
We use renowned courier Such Blue Dart, FedEx, Aramex for Domestic shipping. Indian Registered postal service is used where Courier services is not provided by these companies.

International Shipping

You can have orders delivered around the world. It usually takes 4 to 10 business days to delivered consignments, depending on the geographical location and conditions.

Manufacturing issues and restrictions prevent us from shipping certain products to all geographical locations. You'll be notified while placing your order if we're unable to ship specific items to the address you've selected. You are requested to check shipping Availability details before placing an order.

Note: You may be subject to import duties and taxes on certain items, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. Additionally, when ordering from novikart.com you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods

International Shipping Rates

International Shipping has been divided in Four Zones.

Delivery Locations	Approx Delivery Time
Asia and Middle East	4-10 Working Days
Europe	4-10 Working Days
North America	4-10 Working Days
Rest of the world	4-10 Working Days

Return Policy

What do I do in case I receive a defective/damaged item from Novikart.com

If something is wrong with an order that is being fulfilled by Novikart.com, we certainly want to help you. If an item ordered by you on Novikart.com is delivered to you in a damaged/defective condition, please email us at novikart@yahoo.com com for a replacement or a refund. If you need Refund for the Order placed with us, you can send Defective Item back to us on our Cost. We will fully refund you once we receive the defective item from you. We will also refund you the postage cost involves with it.

No Question Asked Return Policy

To provide you a worry free shopping experience on Novikart.com we offer you a No Questions Asked Return Policy. You can return any product your purchased from Novikart.com in its original Packing Within 7 days of receiving your shipment. We will refund your whole money (excluding shipping costs).

Safe and Secure Shopping

Shopping at Novikart.com is 100% safe. Credit card payments are processed through the ICICI bank payment gateway. ICICI Bank is one of the biggest and most trusted banks in India. Kindly Note: Payment for Your Purchase is collected by our Parents Company Gaura Books India private limited on behalf of Gaura Handicraft and exports. You will see a debit in our of Gaura Books India private limited in your credit card Statement.

ICICI Bank uses the latest encryption technology to protect your credit card information. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.

Furthermore, ICICI Bank also asks you to enter the CVV (Credit Verification Value) number on your credit card. This is a 3 digit number which follows your credit card number and is given at the back of the card to ensure that the person entering the card number has the physical plastic card with him/her.

You can be assured that novikart.com is Verisign Secured website , We offers you the highest standards of security currently available on the Net so as to ensure that your shopping experience is private, safe and secure. Further more we don’t collect or store your credit card information at all. ICICI Bank authorizes the credit card transaction directly without any information passing through us.